Boston Brand™ on-line store orders typically ship within 24-72 hours.  All orders are shipped via UPS ground service or USPS priority mail.  Order acknowledgements are emailed to you once your order is placed on our site.    A follow-up email notification with a shipping tracking number is emailed to you when your order is complete and out for delivery. 


Return Policy

We want  you to be totally satisfied with your purchase from Boston Brand™.   In the event you have an issue with your order, please use the return shipping label enclosed with your purchase to return your item(s) for a full refund.  All items must in original new condition and returned within 30 days of purchase.  Please enclose a brief explanation of the reason for the return so we can better serve you in the future.   A refund on your credit card will be processed within 14 days of receipt of your return.  Please note that we do not do exchanges, only 100% original product & shipping refunds.  This allows us to keep our shipping and returns department streamlined for efficiency and allows our customers to simply place a new order on our site without wait time.